Frequently Asked Questions

How often are sessions scheduled?
To start, we recommend coming in twice per week for the first 2 to 3 weeks. This helps your brain learn and respond to the training. After that initial period, you’ll have the option to reduce sessions to once per week based on your progress and goals. Training at least once per week is a requirement for max benefit. Consistency is key!

What ages do you work with?

We offer Neurofeedback services for individuals ages 10 and up.

Is it safe?

Yes. Neurofeedback is completely safe, non-invasive, and medication-free.

How soon will I see results?
Many adults notice gradual improvements within a few weeks. Long-term changes continue to build over time with consistent sessions.

Are you training me to be “normal”?

No way! At PeakBalance we celebrate neurodivergence. Through Neurofeedback, we help clients strengthen their abilities by reducing the symptoms that interfere with daily life. Rather than training the brain to fit a “normal” pattern, we use a precision medicine approach by creating personalized protocols tailored to each person’s unique needs. We embrace different ways of thinking and are committed to helping individuals discover and build upon their strengths!

Can this be combined with other treatments?
Yes. Neurofeedback complements other approaches to ADHD management. Already taking medication? No problem! Neurofeedback works with your medication to achieve your goals.

Do you take insurance?

We do not accept insurance. Instead, we offer bundle packages to help cut costs.

We do not accept insurance for two reasons:

Many private insurance companies do not cover the neurofeedback code
Insurance companies like to dictate when, how much, and what type of therapy you have. Not using insurance allows us to give you the treatment you are asking for without the insurance company interfering with our ability to provide the number of sessions needed for max, long-term benefit.

With this you can also feel more comfortable that your private information is being kept completely confidential and away from your insurance company. This means that your files stay with us unless you give written consent to release any of your personal information.

Do you offer Super Bills?

Yes! Many healthcare policies offer out-of-network insurance coverage that allows individuals to recover all or a portion of a fee that has been paid to a provider. The easiest way to check on out-of-network benefits is to call the customer service number on the back of your insurance card.

Here are some questions to ask:

Does my policy include reimbursement for out-of-network services?
Does a deductible apply?
- If so, has the yearly deductible been met?
Is there a limit to the number of out-of-network sessions covered per year?
- If so, how many?
What is the reimbursement rate for the following CPT codes?
- 90791 - Intake
- 90832 - Individual Psychotherapy Session
Does my policy cover biofeedback services for symptoms of mental health?
- 96020 – QEEG Assessment
- 90875 - Individual Psychophysiological Therapy with Biofeedback any modality
- 90876 - Individual Psychophysiological Therapy with Biofeedback any modality
- 90901 - Individual Biofeedback any modality
Does my plan require pre-approval for out-of-network reimbursement benefits to apply?

Does neurofeedback help adults with ADHD?
Yes. Neurofeedback has been shown to help adults improve attention, focus, and emotional control by training the brain to regulate more efficiently.

Does it help with stress and anxiety, too?

Yes – Neurofeedback works by calming the Central Nervous System, which promotes improved self-regulation that supports calmer responses to stress.

Is this a replacement for my medication?
Already taking medication? No problem! Neurofeedback works with your medication to achieve lasting results. Training can be an alternative or complement to other approaches. PeakBalance staff love to collaborate with client’s healthcare providers to create a balanced plan.